Returns

Zaks Rings Returns Policy

At Zaks Rings, we want you to be completely satisfied with your purchase. We understand that finding the perfect ring for special occasions is essential, and sometimes, the fit might not be just right. To ensure a stress-free and enjoyable shopping experience, we have designed a customer-friendly returns policy. Read below to learn more about our hassle-free returns process:

60-Day Return Window: We offer a generous 60-day return window from the date of delivery. This means that you have two months to assess your purchase and decide whether it meets your expectations and requirements.

Exchange for Different Size: If the ring you ordered doesn't fit comfortably, don't worry! We are pleased to offer a simple exchange process to get you the perfect size. Please contact our customer support team at contactus@zaksrings.com within the 60-day return window, and they will guide you through the exchange process. Our team will ensure you receive the right size, so you can proudly wear your Zaks Ring on your special occasion.

Refund Option: If for any reason you are not entirely satisfied with your purchase and an exchange doesn't meet your needs, we also offer a refund option. Within the 60-day return window, you can initiate a return by contacting our support team at contactus@zaksrings.com. Once we receive the returned item and inspect it for any signs of wear or damage, we will process your refund promptly.

Conditions for Returns: To be eligible for a return, please ensure that the ring is in its original condition and packaging. We kindly ask that you take care not to damage the ring or its box during the trial period. Any signs of wear, scratches, or alterations may affect the eligibility for a return or exchange.

Contact Us: If you need to initiate a return or have any questions related to the process, please reach out to our customer support team at contactus@zaksrings.com. They are available to assist you and provide guidance throughout the returns process.

Our Commitment: At Zaks Rings, we are dedicated to ensuring our customers' satisfaction, and our returns policy is an essential part of that commitment. We want you to cherish your ring and remember your special occasion fondly, and our friendly returns policy is designed to help you achieve that goal.

Thank you for choosing Zaks Rings for your special moments. We are delighted to be a part of your journey, and if there's anything we can do to enhance your experience, please don't hesitate to let us know.